Privacy Policy | Antalya Transfer Service

Website: https://antalyatransferservice.com

Visitor: Any individual who visits or uses the website.
Services: All transfer, reservation, and related services provided by Antalya Transfer Service.

At Antalya Transfer Service, we consider the protection of your personal data and privacy as one of our core principles. All personal data you share while visiting our website or using our services is processed and protected in accordance with applicable laws and regulations.

This Privacy Policy explains what data is collected, how it is used, and your rights regarding your personal data.

COLLECTION AND PROCESSING OF DATA

Antalya Transfer Service acts as a data controller in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and other applicable regulations.

Your personal data may be collected through:
- Reservations made via our website
- Contact forms
- Phone, email, and other communication channels
- Mobile devices and applications
- Third-party booking and sales platforms

The collected personal data may include:
- Name and surname
- Phone number, email address, and other contact details
- Identity or passport information (where required)
- Flight details and transfer information
- Billing and payment details
- IP address and device information
- Usage habits and preferences
- Requests, feedback, and complaints

Your personal data may be processed for the following purposes:
- Providing reservation and transfer services
- Creating and managing customer accounts
- Improving service quality and customer satisfaction
- Managing operational processes
- Conducting statistical analysis and service development
- Carrying out marketing and promotional activities
- Fulfilling legal obligations
- Ensuring security and preventing fraud

DATA SHARING

Your personal data may be shared, in line with the purposes stated above and with necessary security measures, with:
- Business partners and service providers
- Authorized agencies and operational teams
- Payment institutions and financial service providers
- Public authorities where legally required
- Security and auditing bodies

Data sharing is carried out only when necessary and in compliance with applicable laws.

DATA RETENTION PERIOD

Your personal data is stored for as long as necessary for the purposes of processing and in accordance with legal retention requirements. Once these periods expire, the data is deleted, destroyed, or anonymized.

USER RIGHTS

Under applicable data protection laws, you have the right to:
- Learn whether your personal data is processed
- Request information if your data has been processed
- Learn the purpose of processing and whether it is used accordingly
- Know the third parties to whom your data is transferred domestically or abroad
- Request correction of incomplete or incorrect data
- Request deletion or anonymization of your data
- Request notification of such actions to third parties
- Object to unfavorable results arising from automated processing

You can submit your requests through Antalya Transfer Service communication channels.

COMMERCIAL ELECTRONIC COMMUNICATIONS

Based on your consent, you may receive commercial electronic messages such as promotions, special transfer offers, and service updates. You can opt out of these communications at any time.

SECURITY

Antalya Transfer Service takes all necessary technical and administrative measures to protect your personal data. Data transmissions via our website are encrypted using SSL (Secure Socket Layer) technology.

You are responsible for maintaining the confidentiality of your account credentials. We recommend not sharing your password with third parties.

EXTERNAL LINKS

Our website may contain links to third-party websites. Antalya Transfer Service is not responsible for the privacy practices or content of these external sites.

Cookies are used on our website to enhance user experience.

Types of cookies used:
- Session Cookies: Temporary and deleted after the session ends
- Performance Cookies: Used for analyzing site usage
- Functional Cookies: Remember user preferences
- Advertising and Third-Party Cookies: Used for marketing purposes

You can manage or disable cookies through your browser settings.

UPDATES

Antalya Transfer Service reserves the right to update this Privacy Policy when necessary. The updated version becomes effective upon publication on our website.

LEGAL BASIS

This Privacy Policy is governed by the laws of the Republic of Türkiye. Antalya Courts and Enforcement Offices shall have jurisdiction in case of disputes.

LANGUAGE

The original version of this policy is in Turkish. In case of any discrepancies arising from translations into other languages, the Turkish version shall prevail.