KVKK Disclosure Text

PERSONAL DATA PROTECTION AND PROCESSING POLICY

Website: https://antalyatransferservice.com

All personal data belonging to individuals who visit this website or benefit from our services are processed and protected by Antalya Transfer Service in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation. This policy explains in detail how personal data is collected, processed, stored, and protected.

I. PURPOSE AND PRINCIPLES

Antalya Transfer Service considers the protection of personal data of its customers, employees, and business partners as a primary priority. In this context:

- Personal data is processed lawfully and fairly
- It is kept accurate and up to date
- It is processed for specific, explicit, and legitimate purposes
- It is limited, relevant, and proportionate to the purpose
- It is stored only for as long as necessary

Our company takes all necessary technical and administrative measures to ensure data security.

II. SCOPE

This policy applies to the following groups:
- Existing customers
- Potential customers
- Website visitors
- Business partners and suppliers
- Employees and job applicants

III. COLLECTION OF PERSONAL DATA

Your personal data may be collected through:
- Website reservation forms
- Phone and email communications
- Social media and digital platforms
- Third-party booking systems
- Physical forms and contracts

The collected data may include:
- Identity information (name, surname, date of birth, etc.)
- Contact details (phone number, email, address)
- Financial information (payment and billing details)
- Reservation and transfer details
- IP address and device data
- Usage habits and preferences
- Requests, complaints, and feedback

IV. PURPOSES OF DATA PROCESSING

Your personal data may be processed for the following purposes:
- Providing transfer and reservation services
- Managing customer relations
- Improving service quality
- Conducting operational processes
- Performing financial transactions
- Fulfilling legal obligations
- Ensuring security and risk management
- Carrying out marketing and promotional activities

V. DATA TRANSFER

Your personal data may be transferred, where necessary and in compliance with legal requirements, to:
- Business partners and suppliers
- Transfer service providers
- Payment institutions
- Authorized public authorities
- Legal advisors and auditing firms

Cross-border data transfers may be carried out in accordance with KVKK provisions.

VI. DATA RETENTION PERIOD

Your personal data is retained:
- As long as required for the purpose of processing
- In accordance with legal retention obligations

After the retention period expires, data is deleted, destroyed, or anonymized.

VII. SPECIAL CATEGORIES OF PERSONAL DATA

Sensitive personal data, such as health information, is processed only with explicit consent and strictly limited to the purpose of service provision. Additional security measures are applied.

VIII. AUTOMATED PROCESSING

Personal data may be analyzed through automated systems. However, such processing will not result in decisions that negatively affect the individual.

IX. COOKIES

Our website uses the following types of cookies:
- Session cookies
- Performance and analytics cookies
- Functional cookies
- Advertising and third-party cookies

Users can manage cookies through their browser settings.

X. USER RIGHTS

Under KVKK, data subjects have the following rights:
- To learn whether their personal data is processed
- To request information
- To request correction
- To request deletion or anonymization
- To learn about third parties to whom data is transferred
- To object to processing
- To claim compensation in case of damage

Requests can be submitted in writing or through our website.

XI. SECURITY

Antalya Transfer Service:
- Uses SSL and encryption technologies
- Implements systems to prevent unauthorized access
- Provides data security training to staff
- Conducts regular audits

XII. EMPLOYEE DATA

Employee data is processed only within the scope of the employment relationship and is protected in accordance with applicable laws.

XIII. DATA BREACH

In the event of a data breach:
- Immediate measures are taken
- Relevant individuals are informed
- Authorities are notified where required

XIV. UPDATES

Antalya Transfer Service reserves the right to update this policy when necessary. The updated version becomes effective upon publication on the website.

XV. LEGAL BASIS

This policy is governed by the laws of the Republic of Türkiye. Antalya courts shall have jurisdiction in case of disputes.

XVI. EFFECTIVENESS

This policy becomes effective as of the date it is published on the website.